Shipping Policy

Thank you for shopping with Shara Othman. We are committed to delivering your orders in a timely and secure manner. Please read our shipping policy carefully.

Shipping Locations
We currently ship to:

Malaysia (Semenanjung & Sabah/Sarawak)

Singapore

International destinations (upon request – contact us for details)

Shipping Rates
Within Malaysia:

Semenanjung Malaysia: RM8 flat rate

Sabah & Sarawak: RM15 flat rate

Singapore:

Starts from RM40 (calculated at checkout based on weight)

Other Countries:

Please contact us via email or WhatsApp for international shipping arrangements and rates.

Processing Time
Orders are processed within 1–3 working days.

You will receive a tracking number via email once your order has been shipped.

Delivery Time (Estimated)
Semenanjung Malaysia: 2–5 working days

Sabah & Sarawak: 3–7 working days

Singapore: 5–10 working days

Note: Delivery times may vary due to courier delays, public holidays, or high-volume seasons.

Shipping Partners
We use reliable courier services such as J&T, Pos Laju, Ninja Van, and others depending on your location.

Order Tracking
You will receive a tracking link via email/SMS once your order is shipped. If you do not receive your tracking number within 3 days, please contact us.